14-1: Open and use the Command Prompt
Scenario: You are a technician on a service call. The system can be booted only from the Windows Vista or Windows 7 Recovery Environment emergency disc. Perform the following Commands:
1.Connect an external hard disk to the system's USB port.
2.Create a folder called MyUser on the external hard disk
3.Transfer the contents of a particular user's Documents and Pictures folder to an external hard disk.
First you will want to create a folder on your portable USB drive and you can do this through cmd.
1.Connect an external hard disk to the system's USB port.
2.Create a folder called MyUser on the external hard disk
3.Transfer the contents of a particular user's Documents and Pictures folder to an external hard disk.
First you will want to create a folder on your portable USB drive and you can do this through cmd.
Once you have created the folder you can use the copy command in cmd to copy the files over.
Here we will use the copy command copy C:\Users\Student-04\Pictures K:\MyUsers.
14-2: Using Microsoft Management Console
Scenario: You are a technician on a service call. You need to check the status of hard disks and services. What is the procedure for this?
You will want to run Microsoft Mangement Console. You can do this by open search bar and searching mmc and will wont to run it as Admin.
Microsoft Management Console should look like this.
Once MMC is open you will want to click on file and open 1 diskmgmt tab.
With disk management open you can see the status of your hard drive and can see if your primary drive is healthy.
Now to check the services of the computer you and can open task manger by ctrl+alt+del and once open click on the services tabs and then click on the other services tabs in services. with this you will see all the services on this computer you will want to make sure you are under the standard tab. One service that is important to be run is DHCP client which registers and updates you IP adders with out this you would not be able to connect to internet and such.